UK Business Debt Collection

There are four main stages to the legal process of collecting a UK business debt. As set out below, the first stage of the process is to send a letter before action. On average, 86% of cases result in payment at the letter before action stage. If payment is not received, you can continue by issuing legal proceedings, obtaining a County Court Judgment (CCJ) and commencing enforcement action. Alternatively, insolvency action can be taken against a debtor. To read about these stages in more detail or to watch our informative video, scroll down on this page.

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The Stages of Debt Recovery



Letter Before Action

Before issuing any legal proceedings a letter before action (LBA) should be sent to a debtor. An LBA is a formal letter which sets out what is owed from a debtor to your business. It gives your customer a set time period (usually 7 days) in which to pay. An LBA can be sent for as little as £1.50 plus VAT and on average, 86% of cases result in payment at this stage read more



Legal Claim

If you send a letter before action to your debtor but you do not receive a satisfactory response then the next stage in the legal process is to issue legal proceedings through the County Court. This is a formal process where the debtor will be sent a court form requiring them to pay the debt, plus interest and costs within 14 days. If the Late Payment of Commercial Debts (Interest) Act 1998 applies, compensation of £40 - £100 per invoice will also be added to the value of the claim read more

Insolvency - An alternative to issuing a County Court Claim is to commence insolvency action such as winding up proceedings against a business or bankruptcy proceedings against an individual read more




A County Court Judgment (CCJ) is a Court Order that confirms that the debtor has defaulted on payment. A CCJ can be obtained immediately after the expiry date of the County Court Claim. The CCJ is the final decision by the Court which gives you the power to take enforcement action in order to collect the debt. The CCJ is also recorded against the debtor’s credit record affecting their ability to obtain credit read more




Once a County Court Judgment has been obtained, it is then possible to 'enforce' that debt immediately. The most common method of enforcement is to instruct a Bailiff or High Court Enforcement Officer to attend the address of the debtor and collect the debt or seize goods. However, there are other enforcement methods that can be used depending on the circumstances of the individual case. At Lovetts our paralegals will always advise on the most appropriate method of enforcement based on their experience and expertise with similar cases read more

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Need More Information on Debt Collection?

Why a Letter Before Action Is So Effective

Dealing with Debtors Who Wont Pay

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