Location: Guildford Office
To apply: email your CV and cover letter to email@example.com
Closing: 23:59 Wednesday 28th Febuary 2018
We are excited to present a new vacancy for a Collections Assistant in our focused but friendly Prelegal UK & International Collections Department.
The role will require the post-holder to provide a debt recovery service for the Department’s clients, ensuring that there is a consistent and professional level of service at all times. The split of work will be approximately 80/20 in favour of Pre-legal work.
Duties will include:
• Telephone collections;
• Sending letter/emails;
• Handling incoming calls and correspondence;
• General administrative tasks.
Experience of debt recovery, collections or credit control would be beneficial but not essential, as long as you can demonstrate experience in dealing with people, possibly in a customer service environment. The ideal candidate will be confident in dealing with clients and debtors on the telephone. Training will be provided.
You will need:
• Computer skills including Internet Explorer and all MS Office programmes;
• Excellent communication & people skills (written, verbal and telephone);
• Good negotiation skills;
• To be target driven;
• To be a good team player and flexible.
Hours: standard office hours are 09:00 to 17:00 Monday to Friday but the Departments are looking towards shift work. The successful candidate will therefore be expected to be flexible to a change in standard hours.