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Terms of Use & Privacy Statement

1. Use of Information

Lovetts plc services have created this Terms of Use & Privacy Statement to demonstrate our commitment to the principles of privacy on-line. We recognise that our Users are our most important asset and we strive to protect their confidential information at all times. The following discloses our information gathering and dissemination practices for this Web site.

We do not sell your account information to third parties. We will not offer personal information that we have gathered through account application about any User to a third party without the User's consent or unless the User is referred to us by that third party. We will use the information that we collect to communicate with you about our services.

2. Information on our Server

We use your Internet Protocol (IP) address to help us diagnose problems with our server, and to administer our Web site. Your IP address is collected and used to collect general demographic information to give us an idea of what types of businesses use our services. We do not link IP addresses of visitors to anything personally identifiable. This means that a visitor's session will be tracked, but the visitor will be anonymous. Information about specific visitors is not made available to any other organisation. IP addresses for Lovetts plc clients using the Lovetts client facilities may be logged for audit purposes.

3. Account Application Forms

During the Lovetts plc account application process we require Users to tell us contact information such as a name and email address. We may also ask other identifying information designed to help us provide the service you require. This site may contain links to other sites. Lovetts plc is not responsible for the practices or the content of other such Web sites. When you leave this Web site, the privacy practices of Lovetts plc will no longer be in effect.

4. Sharing of Information

We do not share information about our Users with any third party without the User's explicit consent.

5. Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. When you use your card on Lovetts plc, your purchase is safeguarded. The transmission of sensitive data from our site is protected by Secure Sockets Layer (SSL), a proven coding system that allows your browser to automatically encrypt or scramble data before you send it.

6. Correct/Update/Review

In accordance with the Data Protection Act of 1998, this site provides Users with the opportunity to review, change and/or modify information provided by updating their personal profile. Users should complete the Contact Form and submit it to us for changes.

7. Terms of Use & Privacy Statement Changes

Changes to our Terms of Use & Privacy Statement will be posted on this Web site. Changes will become effective upon posting of such changes.

8. Copyright

The copyright in all material on these pages is vested in Lovetts plc.

You may not copy any of these pages or do any other act in relation to any of these pages which is prohibited by copyright other than the following:

  • You may print any of these pages or download any of them to a local hard disk for your personal non-commercial use only.

  • You may quote from our pages so long as you give due accreditation.

  • You may provide a link to this website on any other website. You may not reproduce or store any part of these pages on any other website without our consent.

9. Contact Us

If you have any questions about this Terms of Use & Privacy Statement, the practices of this site, or your dealings with this Web site, you can contact:

Website Coordinator
Lovetts plc
Telephone: +44 (0)1483 457 500
Fax: +44 (0)1483 457 700

Email address - phone us on 01483 457500 if you cannot read this

Business Hours: Monday to Friday 9 am - 5 pm (GMT)

10. Effective Date

This Terms of Use & Privacy Statement is effective as of 1st November 2004.

Copyright © Lovetts plc 2004 All rights reserved.

Fair Processing Notice

The Company shall comply with the provisions of the Data Protection Act 1998 ("the Act") in relation to the processing of any personal data it obtains from you. The Company shall comply with its online Privacy Statement when you contact the Company through the Company's website.

The Company may process all the details it obtains from you to enable the Company to do business with you and for the specific purpose of providing services to you. The Company may also request further information from third parties for example, credit reference agencies if you are opening a trade account with us or taking up bank or trade references. The Company shall obtain specific consent from you for the collection by the Company of sensitive data as defined by the Act. Your submission of data to us via our website, with or without attachments, will be considered as granting this consent to us.

Any information gathered will only be used in the context of the business the Company conducts for you and for any other purpose required for the fair processing of your data. You may notify the Company to cease processing the data if you are unhappy with the way the Company uses your personal data or wish the Company to cease using any data that you have voluntarily given to the Company.

The Company may disclose your personal data as required by law, including but without limitation, to prevent a crime, discharge a statutory duty or as required by a court order in the context of legal proceedings or to any third parties who process personal data on the Company's behalf, such as computer support companies and any group company within the Company's organisation. For all services, the company may disclose information to those companies that would need the information so as to provide the services that you have requested.